1) What happen to your RapidShare download availability limit?
a) Due to some strict RapidShare governing, it's either we stop RS support TOTALLY(No choice), OR, we'll place some small limits, but everyone can still download happily. If you need full RS support, kindly try our premium service. Sorry for the inconvenience

2) Why is my Download Speed so slow?
If you're facing slow download speed,
a) Try using IDM (Internet Download Manager) Program
b) Be patient, WAIT for few minutes for the download speed to pickup, the download speed fluctuates alot.
c) Do NOT download more than 2 file at any one time.
d) Avoid downloading during peak hour as stated on the site if possible, or when number of online users are high
e) Download speed shoud be fast when you've Multiconnection(Multithread) using IDM:

3) Why am I getting 'HIGH SERVER LOAD ALERT!'?
a) Complete your current download before trying again.
b) Hard refresh the main page. Shift + F5. Try Again
c) If you're using Firefox, swith to Internet Explorer, and vice versa
d) Try again in few minutes time
e) Restart your Modem/Router, and/or Computer

4) Why can't I start the download? Blank page? Keep loading?
a) Please DOUBLE check your link again, and make sure (1) The filehost is online; (2) Your link/file is active; (3) Link is not password protected; (4) Link is not within a folder; (5) Use HTTP instead of HTTPS in your link; (6) No redundant words within the link like 'adfly' etc
b) You're strongly advice to use FireFox and/or IDM(Recommended**) to download
c) Hard refresh the main page. Shift + F5. Try Again
d) Try again in few minutes time
e) Report to us using the contact page WITH the link you're trying to download
f) Finally, if you still can't download from IDM, Hold "Alt" on your keyboard whick clicking "Begin Download" to bypass IDM to use default FF/IE Downloader

5) I'm downloading some weird file with weird extensions
a) Keep re-trying until it's the correct file you want
b) Else, if the HTML/HTM/PHP file has the correct file name AND correct file size
let it complete the download. When finish, change the file extension from .html to the correct extension e.g. .rar or .zip

6) Why am I getting 'Sites do not allow requesting the same file twice' on IDM?
a) Watch this video tutorial

If it's too small, watch in Full Screen or HD.